FAQs - Delivery


PLEASE NOTE: Orders placed between 22/05/2024 and 01/06/2024 may be delayed due to a change in our EU hub.

Orders placed before 12 pm Monday-Thursday will be shipped with our Express Next Day Shipping from our Hell Bunny hub based in Germany. If you place an order after 12 pm, or over a weekend, your order will be sent on the next working day, for instance, Saturday orders will be posted on Monday.

Please note that although we try our best it's not guaranteed to be shipped the next day, and orders may be affected over bank holidays, promotions, and during sale periods.

Shipping is free on any orders over €250 

Country Under €80 €80-250 Over €250
Germany €5 Free Free
Austria €10 Free Free
Belgium €7 Free Free
Czechia €20 €15 Free
Denmark €7 Free Free
Spain €15 €10 Free
Finland €17 €12 Free
France €9 Free Free
Hungary €25 €20 Free
Ireland €12 €8 Free
Italy €12 €8 Free
Lithuania €20 €15 Free
Luxembourg €7 Free Free
Latvia €20 €15 Free
Netherlands €7 Free Free
Poland €15 €10 Free
Portugal €20 €15 Free
Sweden €15 €10 Free

Still waiting on your new clothes? Don’t worry! Please make sure you have waited for the estimated delivery time frame, then our wonderful Customer Service team will be on hand to track it down for you. Please email help@hellbunny.com with your order number and full postal address.